Kevin shared the following:
So when the blue latch arm is completely up or completely down it is “locked” since the arm works like a cam. Can you try letting it stick out flat or horizontal with the connector and removing it. It is generally best practice to use the blue latch portion to pull the module out since it forces the latch to be in the right position. I have attached some pictures for clarification. Hope this helps. If you have tried it in the “unlocked” position already and it still won’t budge feel free to try pulling a little harder.
Good morning, Dan.
This is my first post on the forum, although I’ve been reading and learning a lot from your comments for quite some time. Thank you all for sharing so much valuable insight!
I recently purchased a Cascade (I started with the Discrete, then moved to the Premier) and my first impressions were truly striking — especially when using the Cascade with its preamp: incredible resolution, spaciousness, and bass.
I bought three AOC cables, which I plan to test on DD and Pro ISL, and I was also thinking of trying the third one on the server interface.
My current setup is as follows: the SOtM switch connects the internet cable, the server, and the cable going to the Rose 130.
My question is: how do you think it would perform if I connect the SOtM to the Rose 130 using this third AOC cable?
Could it bring an improvement, make no difference, or possibly have a negative effect? Or is it simply a matter of trial and error?
Thanks in advance for your opinions — and apologies for the long post! 
Using enterprise level switches and fiber where you can should make your network more responsive and have less “hiccups”, but it’s hard to say how much, if any it would improve your audio. A lot depends on what is causing noise or jitter in your devices (IMHO, of course).
But, since you already have the cable it would be worth a try. Always let your ears make the final decision 
.
I’ve replaced the switches in my network with enterprise level switches with RJ-45 ports and a 10G fiber backhaul to my internet gateway.
I did this along with using fiber for the DD-Cascade connection and for Pro USB. The audio improved noticeably. But it’s hard to tell specifically what was the source of the improvement.
However, I also have Kaleidescape server and two players for movies. Kaleidescape uses a lot of bandwidth (much more than movies streamed from an internet movie service) to send a high quality print of a movie to a player and is sensitive an any network issues you might have.
Since I added fiber and enterprise network switches I no longer have any drop outs and lost connections. That a big improvement!
So going enterprise plus fiber did improve my network, and improved my digital video, so it it’s no much of a jump to see how it improved my digital audio too.
Hope this helps,
Dan
Hi Dan,
Thanks for your quick respond and outlook of your experience helps me a lot!! will lend my ears make decision of course!
thank you again and kind regards
Thank you Jonathan. I followed the instructions and it still didn’t come out. I notices that on the other connecter the lever moves down a piece of metal and it was not doing so on this one, so I moved it directly and it came out. It’s installed and working.
I just installed yesterday the PinkFaun to MSB ProISL card. My prior configuration was the straight renderer into the Cascade. While the sound of my system through the renderer was great, the ProISL fiber connection performs at a much higher level (better defined bass and instruments and increased transparency).
My wife walked into our listening room and was very impressed. Her words - “the music has better tempo and more real”. I was floored with her description.
Well done by the PinkFaun and MSB teams!
Thanks Mike! Awesome to see these projects crossing the finish line and getting into listeners hands.
Ha! Dan, I was employee 19 at Kaleidescape! I was responsible for setting up our dealer base in all the Western states and Canada. To this day I fee the UI is one of the best ever created for searching content (especially the cover art view!).
Hi Mike,
That’s really cool! Yes, the UI on K. is better than any streaming service provides. I can even tell you how many times when I have guests over they want see all the movies directed by the same director of the movie we just watched (or star, or…).
And, in general operation K. is pretty flawless.
Dan
How cool! I have been circling a home theater upgrade for years and hear nothing but good things on the Kaleidescape gear 
Well, they finally got the price point down where it should have been years ago. So it’s a pretty good time to invest if you’re into that sort of thing.
I finally had the time to install my ISL Pro card from Pink Faun, and this is without a doubt one of the best upgrades I’ve made in a very long time.
The improvement is immediate and unmistakable – greater transparency, a deeper and more controlled soundstage, and an overall sense of calm and natural flow to the music. Everything just feels more coherent and effortless, allowing the music to breathe and unfold in a very organic way.
A truly outstanding upgrade that I can highly recommend to anyone looking to take their digital front end to the next level.
Hi Henrik,
That looks great!
I’m still awaiting the arrival of my Pink Faun. Could you answer a question?
I’m in the middle of designing a wild and crazy custom (from scratch, in the Industrial/Pond Lilly architectural style… you will see what I mean once it’s done and I post pictures) rack for my Pink Faun and some other equipment. What is the diameter of the feet on the PF and how far out do they project?
Also it looks like you have two network cables connected. Why is that?
Thanks,
Dan
Hi Dan,
I will take the measurements for you tomorrow.
There are two LAN ports on the Pink Faun. One is used for input from the fiber box, and the other runs from the Pink Faun to the renderer module.
Best regards
Ah. I like that!
If you could add a measurement of the positions of the feet too, that would be appreciated.
Dan
@Henrik_Berg It looks like you have both the ethernet data out and the pro-isl from the pink faun to their respective separate inputs on the cascade. How would you describe the difference or lack of difference between the fiber vs ethernet connection? thanks!
Hi Henrik,
Thats great! Thank you, thank you,
Dan