New Webstore *Beta Test Now Live*

We are sorting out the last few details, but are excited to have our own webstore soon for small item purchases and brand related apparel or goodies. In the past years, items like this were reserved for factory visitors, but now will be available for all. I am particularly fond of the MSB Hats and wear them daily. It really is one of the best hats I have ever used. Years of running, sailing, cycling, backpacking and they still hold up fantastically!

We will send out an update here on the forum first. Hopefully you all can test out the store and give us some feedback on the shipping and package condition on arrival. Cheers all!

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Ohh fun. I see a hoodie in my future. :wink:

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Great, I will be ordering two polo shirts to advertise for MSB in Beijing.:star_struck:

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Hello all! For anyone interested in helping beta test the new webstore, I have a discount code here for this weekend. We are looking for feedback on the checkout and shipping experience. Please message or post here if you see any hang ups or shipping prices that are too high. We will get it smoothed out over time and make it a more useful webstore for spare parts or MSB accessories. For now, we will focus on some merch items. Quite difficult to test, so the feedback is essential. Thanks all!

25% Discount Code: TD1GXHT50XBA

Webstore: https://store.msbtechnology.com/

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I just ordered two items and the experience was great. If there were better discounts on international shipping, it would be even more perfect.:grinning_face:

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No problems. Discount code worked. Shipping looked about typical for FedEx Home. USPS would be less (for USA) if you think that’s and issue. A lot of places selling clothing use USPS.

Dan

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Got a hat. In and out, using the discount code, and Apple Pay payment button (becomes Shopify).

All worked smoothly.

Hope it goes well.

PS, wondering if the usual “trade up” policy works for the merch too? :smiling_face_with_sunglasses:

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Seconded! Shipping to Singapore basically made the price double so I had to ship to a US shipment forwarding address instead. Looking forward to the merch! Thanks for starting the web shop.

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Guess I am spoiled with Amazon Prime. Nearly $28 to ship from CA to SC with 11 to 14 day delivery seems a bit steep to me. Anyway, shirts ordered.

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That’s exciting news! Can’t wait to see the webstore live and get my hands on some MSB apparel.

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Made an online order successfully with ease.
Immediately received email confirmation of order with proper tracking details for delivery.
Thanks.

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I was planning to order 1 T-shirt and paused when I saw the shipping cost. The web store worked well.

1 high quality T-Shirt - $45 :+1:t3:

25% off T-Shirt -$33.75 :+1:t3::+1:t3:

Lowest cost shipping (FedEx home delivery) - $27.41 :-1:t3::-1:t3:

Estimated delivery date March 27th. Twelve days to ship from CA(?) to Michigan 48009??

BTW, I could get “overnight” shipping for $70.66 and it would arrive on March 20th (not very overnight)

I know I am spoiled with Amazon Prime and others with super fast and low cost shipping but….IMO $27.41 for one T-Shirt doesn’t seem reasonable TBH

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This is great feedback all!

Correct, and here we find the first bug for the checkout. We should have had USPS as a shipping option, and it is indeed the cheapest option. I will get to the bottom of why it wasn’t showing up.

We will certainly consider options for second hand clothes, perhaps we can sell refurbished. :wink:

Thanks, I will check those rates specifically and see what we can do.

USPS option will cut those shipping costs, but that is why we added a discount for beta testers. Thanks for the feedback.

The ship times include a week for fulfillment. As we hope no one is in a rush to receive MSB goods, we factored in extra time to batch orders once a week.

We will get some updates going and sort out the shipping prices. Thanks all!

Alright then! Shipping services are updated. If anyone was willing to check back in and see if they are offered USPS or even better rates, that would be appreciated. You don’t need to buy anything, but checking those prices would be helpful :folded_hands:

Just got shipping notice this morning for my hat.

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And just checked, USPS, and other less expensive shipping options to the USA are offered.

Well done, it appears.

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Got notification today that I have a shipment inbound. That part works.

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Yes, the shipping updated for me and now includes USPS options. The USPS Ground Advantage option is the lowest price and reasonable at $11. Thank you for listening to our feedback.

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You bet! Thanks for testing things out. It is really hard to simulate a customer experience for an online shop.

HA. I totally missed the discount code. Doh.