# Remote Control not Working on Cascade

**URL:** <https://forum.msbtechnology.com/t/remote-control-not-working-on-cascade/678>\
**Category:** Support\
**Created:** [May 6, 2025, 4:08pm UTC](https://forum.msbtechnology.com/t/remote-control-not-working-on-cascade/678 "2025-05-06T16:08:23Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![skinzy](https://yyz1.discourse-cdn.com/flex003/user_avatar/forum.msbtechnology.com/skinzy/32/396_2.png) [@skinzy](https://forum.msbtechnology.com/u/skinzy)\
**Post date:** [May 6, 2025, 4:08pm UTC](https://forum.msbtechnology.com/t/remote-control-not-working-on-cascade/678/1 "2025-05-06T16:08:23Z")

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I’ve noticed when I turn on my cascade without my streamer connected (DAC reports “no input”) the remote control will not work. I turn the streamer on and it still does not work. A simple off/on of the Cascade fixes the problem. This has happened several times. Is this a bug?

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**Author:** ![Jonathan\_Gullman](https://yyz1.discourse-cdn.com/flex003/user_avatar/forum.msbtechnology.com/jonathan_gullman/32/682_2.png) [@Jonathan\_Gullman](https://forum.msbtechnology.com/u/Jonathan_Gullman)\
**Post date:** [May 6, 2025, 4:42pm UTC](https://forum.msbtechnology.com/t/remote-control-not-working-on-cascade/678/2 "2025-05-06T16:42:25Z")

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I’m looking into this bug right now. I hope to have a fix in the next day or so.

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**Author:** ![Jonathan\_Gullman](https://yyz1.discourse-cdn.com/flex003/user_avatar/forum.msbtechnology.com/jonathan_gullman/32/682_2.png) [@Jonathan\_Gullman](https://forum.msbtechnology.com/u/Jonathan_Gullman)\
**Post date:** [May 14, 2025, 7:36am UTC](https://forum.msbtechnology.com/t/remote-control-not-working-on-cascade/678/3 "2025-05-14T07:36:13Z")

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@skinzy Please check the latest firmware on the website. This issue should be resolved. Please let me know if you have any issues.
