# HiRes Frequency Display Not Working **URL:** \ **Category:** Support\ **Created:** [March 18, 2026, 10:31pm UTC](https://forum.msbtechnology.com/t/hires-frequency-display-not-working/1144 "2026-03-18T22:31:21Z")\ **Posts on this page:** 10\ **Page:** 1
**Author:** ![JFRMusic](https://avatars.discourse-cdn.com/v4/letter/j/b38774/32.png) [@JFRMusic](https://forum.msbtechnology.com/u/JFRMusic)\ **Post date:** [March 18, 2026, 10:31pm UTC](https://forum.msbtechnology.com/t/hires-frequency-display-not-working/1144/1 "2026-03-18T22:31:22Z")
I connect my Aurender N20 to my Discrete DAC ( dual power) via Balanced XLR. Whenever I select a HiRes recording on Qobuz the display on my DAC shows. - - KHz. Never see 48, 96 , etc. What is the issue? ---
**Author:** ![Frank\_Vermeylen](https://yyz1.discourse-cdn.com/flex003/user_avatar/forum.msbtechnology.com/frank_vermeylen/32/34_2.png) [@Frank\_Vermeylen](https://forum.msbtechnology.com/u/Frank_Vermeylen)\ **Post date:** [March 19, 2026, 10:57am UTC](https://forum.msbtechnology.com/t/hires-frequency-display-not-working/1144/2 "2026-03-19T10:57:52Z")
Is it playing from other sources. Check both power cables if they are locked in correctly and both psu are on. The screen is on a different psu than the dac modules ---
**Author:** ![Jonathan\_Gullman](https://yyz1.discourse-cdn.com/flex003/user_avatar/forum.msbtechnology.com/jonathan_gullman/32/682_2.png) [@Jonathan\_Gullman](https://forum.msbtechnology.com/u/Jonathan_Gullman)\ **Post date:** [March 19, 2026, 2:44pm UTC](https://forum.msbtechnology.com/t/hires-frequency-display-not-working/1144/3 "2026-03-19T14:44:10Z")
While playing these other rates, do you have music and does it sound correct? I am working on new code now for our DACs and I’m going to specifically see if I can fix this display. ---
**Author:** ![JFRMusic](https://avatars.discourse-cdn.com/v4/letter/j/b38774/32.png) [@JFRMusic](https://forum.msbtechnology.com/u/JFRMusic)\ **Post date:** [March 19, 2026, 3:29pm UTC](https://forum.msbtechnology.com/t/hires-frequency-display-not-working/1144/4 "2026-03-19T15:29:39Z")
Music is playing without issue Both Power Supplies are properly connected I do have another connection. It’s an optical from my TV which works but rarely used. Only issue is no frequency displayed. ---
**Author:** ![JFRMusic](https://avatars.discourse-cdn.com/v4/letter/j/b38774/32.png) [@JFRMusic](https://forum.msbtechnology.com/u/JFRMusic)\ **Post date:** [March 19, 2026, 3:34pm UTC](https://forum.msbtechnology.com/t/hires-frequency-display-not-working/1144/5 "2026-03-19T15:34:06Z")
One other comment All other screen functions are displayed. It’s only when a HiRes track is selected. Again what I see displayed as the track loads - - KHz No 48,96,etc ---
**Author:** ![JFRMusic](https://avatars.discourse-cdn.com/v4/letter/j/b38774/32.png) [@JFRMusic](https://forum.msbtechnology.com/u/JFRMusic)\ **Post date:** [April 3, 2026, 9:00pm UTC](https://forum.msbtechnology.com/t/hires-frequency-display-not-working/1144/6 "2026-04-03T21:00:16Z")
Confirmed that this a problem with XLR. Works with Optical. ---
**Author:** ![Jonathan\_Gullman](https://yyz1.discourse-cdn.com/flex003/user_avatar/forum.msbtechnology.com/jonathan_gullman/32/682_2.png) [@Jonathan\_Gullman](https://forum.msbtechnology.com/u/Jonathan_Gullman)\ **Post date:** [April 13, 2026, 10:56pm UTC](https://forum.msbtechnology.com/t/hires-frequency-display-not-working/1144/7 "2026-04-13T22:56:53Z")
I have new code that fixes this issue for all inputs for the Discrete DAC. I will be posting it the end of the week. ---
**Author:** ![JFRMusic](https://avatars.discourse-cdn.com/v4/letter/j/b38774/32.png) [@JFRMusic](https://forum.msbtechnology.com/u/JFRMusic)\ **Post date:** [April 13, 2026, 11:20pm UTC](https://forum.msbtechnology.com/t/hires-frequency-display-not-working/1144/8 "2026-04-13T23:20:50Z")
Thanks ---
**Author:** ![Daniel\_Francis](https://yyz1.discourse-cdn.com/flex003/user_avatar/forum.msbtechnology.com/daniel_francis/32/681_2.png) [@Daniel\_Francis](https://forum.msbtechnology.com/u/Daniel_Francis)\ **Post date:** [April 16, 2026, 10:56pm UTC](https://forum.msbtechnology.com/t/hires-frequency-display-not-working/1144/9 "2026-04-16T22:56:29Z")
> [@JFRMusic](#): > > All other screen functions are displayed. It’s only when a HiRes track is selected. Again what I see displayed as the track loads > > - > - KHz > > No 48,96,etc We have new firmware now live, please let us know if this solves this for you! > **[The Discrete DAC - Support](https://msbtechnology.com/dacs/discrete-dac-support/)** > > The Discrete DAC Support and Software. This product is a unique combination of a very high performance DAC and the ultimate passive preamp. It is intended to be used as both for the best possible sound in your system. ---
**Author:** ![JFRMusic](https://avatars.discourse-cdn.com/v4/letter/j/b38774/32.png) [@JFRMusic](https://forum.msbtechnology.com/u/JFRMusic)\ **Post date:** [April 19, 2026, 7:46pm UTC](https://forum.msbtechnology.com/t/hires-frequency-display-not-working/1144/10 "2026-04-19T19:46:30Z")
Daniel Yes this fixes the problem. All sample frequencies are displayed. Thanks Joe